Civility Regional Tour – @KGH 15th Nov

All medical staff are welcome to join us for a talk with Chris Turner – TED speaker and founder of Civility Saves Lives.

Calling it out with compassion:

For many people, having difficult workplace conversations is one of the most important, unpleasant and avoided areas of leadership. In this session we shall look the essential nature of these interactions, why we need to have them and at the evidence base for how to have these effectively. We shall learn a structure designed to minimise distress both for the recipient and also the person initiating the conversation, leading to the best chances that they can hear the message and have the opportunity to change their behaviours. 

Session goals 

• Understand the importance of the conversation around the perception of conduct. 
• Learn to differentiate between retributive and restorative conversations and why this is important. 
• Have a clear structure for who should be having the conversations. 
• Learn a stepwise approach to having the conversation. 
• Recognise the potential pitfalls of these conversations. 
• Discuss and rehearse how to put this into practice. 

Agenda for the Day

• 11:00 AM – 12:00 PM Calling it out with compassion
• 12:00 – 12:30 pm Pizza Lunch
• 12:30 – 13:30 PM Q+A
• 0200 – 0300 PM Discussion with Chris for Department Heads, KGH Leadership and IH Executive.

Sessionals available:

Physicians can claim 1hr of sessionals for attending this meeting.

Where:

CAC Lecture Theatre/ Zoom

Click HERE to register for event whether in person or for the Zoom link.

Cost= Free